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A Pet’s Best Friend Pet Care

916-430-1350

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916-430-1350

A Pet’s Best Friend Pet Care

Signed in as:

filler@godaddy.com

  • Home
  • Services
  • Policies and More
    • Policies and Fees
    • Payment Options
    • Discounts and Deals
  • About Us
    • Our Team
    • Contact Us
    • Reviews
    • FAQ
  • Pet Parent Login

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New Client Information

All new clients are required to do a meet and greet with each sitter they book with, before first service with that sitter. Meet and greet appointments range from 20 minutes to an hour and are done in person. The initial meet and greet appointment with each sitter is free, however additional meet and greet appointments can be scheduled upon request and will cost $25. 


All new clients must also create an account with PetPocketBook to be able to fill out new client forms via DocuSign and to schedule appointments. The account can be created for you by sending the following to Lianna at apbfpetcare@gmail.com or texting it to 916-430-1350:

- First and Last Name

- Email Address

- Home Address

- Phone Number

- Pet Names and Pet Types (dog, cat, lizard, etc.)

Cancellation Policy*

Overnights & Extended Drop In Services:

Please give a 7 day notice from the start date of your trip if you need to cancel or reschedule your booking. Less than a 7 day notice from the start date of your trip will incur a fee of 50% of the service rate. Less than a 48 hour notice from the start date of your trip will incur a fee of 100% of the service rate. Please be aware that if you are changing a booked full day down to a half day, cancellation policy will apply to the difference in cost.


30min/1hr Walk and Drop In Services (Multiple Visits for Same Occasion):

Please give a 48 hour notice from the start date of your trip if you need to cancel or reschedule your booking. Less than a 48 hour notice from the start date of your trip will incur a fee of 50% of the service rate. Any cancellations received on or after the first day of the trip will incur a fee of 100% of the service rate. 


30min/1hr Walk and Drop In Services or Poop’N’Scoop Services (Recurring Services or Singular Visits):

Please give a 48 hour notice if you need to cancel or reschedule your booking. Less than a 48 hour notice will incur a fee of 50% of the service rate.  Same day cancellations will incur a fee of 100% of the service rate. 


*Please note that if a sitter/scooper arrives for a service and cannot complete the service due to an on-the-spot cancellation, not being able to access the house or yard (locked gate, no key left for them, etc), dogs left in yard preventing a scooping service, etc., 100% of the service rate will be charged.

Dog Poop Cleanup Policy

During pet care services (overnights, drop ins or dog walking) we only clean up poop that is dropped during our visits upon request. 

If you’d like any pre-existing poop cleared from the yard, please look into our Poop’N’Scoop services. We do offer a bundle discount if you book a Poop’N’Scoop service to take place during the same visit as a pet care service!

Privacy Policy

All client information is confidential and will not be shared outside of A Pet’s Best Friend Pet Care. Client info will only be available to the sitter your service is booked with, and only the info that is relevant to that booking. 

After Hours Fee

If you need a sitter to arrive before 8am or arrive/stay after 8pm, there will be an additional charge. For Overnights this would apply to the first and/or last day of the stay. 

Overnights/Extended Drop In: $15 additional

30min/1hr Walks & Drop Ins: $7 additional

Holiday Charge

Services that take place on our listed holidays will have an additional charge. 


Poop'N'Scoop and 30min/1hr Walks & Drop Ins: $10/visit

Overnights & Extended Drop Ins: $20/day

 


2025 APBF Observed Holidays:

New Years Day 1/1

Martin Luther King Jr. Day 1/20

President’s Day 2/17

Easter Sunday 4/20

Memorial Day 5/26

Independence Day 7/4

Labor Day 9/1

Columbus Day/Indigenous Peoples’ Day 10/13

Veterans Day 11/11

Thanksgiving Day 11/27

Christmas Eve 12/24

Christmas Day 12/25

New Years Eve 12/31


Copyright © 2025 A Pet’s Best Friend Pet Care - All Rights Reserved.


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